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Frequently Asked Questions
Q. Why do you examine commercial vehicles?

A. To ensure that they are not carrying any prohibited goods and are in a safe condition.

Q. Can I tow a vehicle through the tunnel?

A. Yes but it will need to be checked.

Q. Can I turn round, I have come the wrong way?

A. Yes follow the officer’s instruction.

Q. Can I pay by Cheque/Credit Card?

A. Yes but it will take longer.

Q. Can I get change?

A. Yes from the marked booths.

Q. Is it cheaper to have a Permit?

A. Yes 10% and it can be topped 24/7 by telephone.

Q. How much is it if I breakdown?

A. Car is £14.00 minimum, HGV £28.00 minimum.

Q. I have a dog in the car can I go through?

A. Yes. The animals banned are those not in a vehicle.

Q. Why should I have my lights on?

A. The tunnel is no different to a well lit road at night.

Q. Can I wait here?

A. In the lay-by for a short while after authorisation.

Q. When is the best time to travel?

A. Avoid peak times 07:00-09:30/15:30-18:30.

Q. Do you charge for caravans/trailers?

A. No but they must be checked.

Q. How much is it?

A. CASH:         Motorcycle 20p; car £1.10; HGV £1.50.
     PERMIT:      Motorcycle 18p; car 99p; HGV £1.35.

Q. What time to do you close?

A. We do not close except for emergency.

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